Shipping & delivery
Processing time
Orders are processed within 1-3 business days of payment confirmation.
Delivery time
- Tracked standard delivery: 7-15 business days
- Times may vary during peak periods (Black Friday, holidays)
Our products are shipped by our international logistics partners: every package is always tracked and you'll receive the tracking code by email as soon as the order ships.
Shipping costs
- Free shipping over €49
- Under €49: shipping fee shown at checkout
Customs & duties
Most orders incur no customs fees. For exceptional cases, contact us before paying: we'll find a solution.
Order not arrived?
If delivery exceeds 30 business days, write to us: we'll reopen the case and offer a refund or immediate reshipment, your choice.